Ensure the continuity of your public services with secure, GDPR-compliant managed IT services
User support, 24/7 monitoring, encrypted backups, cybersecurity, and network management — designed for municipalities, intermunicipalities, schools, and social services.
The comprehensive solution for a reliable, long-lasting information system for your local authority.
Service Desk
User ticket handling (phone, portal, email), tailored SLAs, remote assistance.
Workstations & Applications
Deployment, MDM, standardized images, profile and access management, M365/Google Workspace suites.
Managed Cybersecurity
EDR/antivirus, web filtering, MFA, hardening, regular audits, staff awareness training.
Networks & Wi-Fi
Switching, routing, SD-WAN, QoS, Wi-Fi access points for schools/town halls, segmentation & NAC.
Backups & DRP
Encrypted and offline backups, restoration tests, clear and monitored RPO/RTO objectives.
Compliance & GDPR
Record keeping, DPIA, subcontracting clauses, logging, reversibility. Optional DPO service.
99,9%
Target avaibility
Response time
+ 5000
Devices monitored
24/7
Monitoring & alerts
Commitments & Compliance
✔ Contrat de sous‑traitance RGPD & clauses de réversibilité
✔ Hébergement & chiffrement des données en France
✔ Gestion des habilitations (principe du moindre privilège)
✔ Journalisation, conservation et traçabilité des accès
✔ Tests de restauration & exercices PRA/PCA
✔ Sensibilisation cybersécurité des agents
Typical Deliverables
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Operations charter & service catalog
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Security assurance plan (SAP) & ISSP
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Record of processing activities & DPIA (when required)
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Monthly reports (SLA, incidents, changes)
Reference Architecture
Audit & Onboarding
Information system mapping, asset inventory, risk assessment, recovery plan.
Contracts & Security
GDPR clauses, procedures, baseline hardening, security framework.
RMM Tooling
Monitoring agent, patch management, ticketing portal & SLAs.
Governance
Steering committee, reporting, roadmap & continuous improvement.