Zabbix Monitoring for Local Authorities

Detect issues faster, improve alerting, and manage your public IT systems with a robust and cost-effective platform.
Real-time mapping, multi-channel alerts, service indicators (SLA), and capacity planning for municipalities, intermunicipalities, and departments.

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Multi-site & 5G / FTTO support

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Segmentation by service: Network, Education, Culture

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Read-only access for department managers

Zabbix for Local Authorities

Comprehensive Coverage

Monitoring of networks, servers, workstations, IoT devices, printers, cameras, line-of-business applications (civil registry, finance, urban planning), databases, and cloud platforms (Azure, AWS, OVHcloud).

Multi-channel Alerts

Instant notifications via email, SMS, Teams/Slack, and webhooks, with escalations, on-call schedules, acknowledgements, and duplicate suppression.

SLA & Reporting

Dashboards for IT departments/executives/elected officials, continuity indicators, automated PDF reports, MTTR/MTBF, and capacity planning.

Mapping & Topology

Dynamic maps of sites (schools, annex town halls, media libraries), dependencies, and business-focused views (GIS, Citizen Services, HR, Education).

Security & Compliance

TLS encryption, SAML/LDAP/AD SSO, RBAC roles, audit logs, controlled retention, and GDPR compliance.

Cost Efficiency & Sovereignty

Open-source software, controlled costs, hosting options in France, and the possibility of local managed services.

High Availability

Active–passive Zabbix server cluster at headquarters, maintenance without interruption.

Secure Data

Mutual TLS between agents, proxies, and server. Certificates centrally managed.

Scalability

Compressed time-series data, retention policies per service and per site.

SSO & Roles

OIDC/LDAP, granular RBAC: read-only for management, editor access for technical teams.

Security & Compliance (GDPR)

Technical Measures

  • Encryption at rest (VM/data) and in transit (TLS)

  • Segmentation by zone: business, admin, DMZ, backup

  • Privileged accounts, MFA, administrative bastion

  • Centralized logging, incident detection

  • Hypervisor updates and hardening

Organizational Measures

  • Record of processing activities, DPIA when required

  • Contracts, subcontracting clauses, and reversibility

  • Tested backup & DRP plans, regular exercises

  • Access rights management and periodic reviews

  • Staff awareness training & escalation procedures

Reference Architecture

Universal Data Collection

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Windows/Linux/macOS agents, SNMP v1–3, ICMP, IPMI, JMX, WMI

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Automatic discovery (LLD), ready-to-use templates (switch, firewall, hypervisor, DB)

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Application monitoring (HTTP, API, scripts) and line-of-business services

Alerting & Orchestration

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Correlation rules, dynamic thresholds, noise suppression

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Escalations, on-call schedules, SMS/Teams/Slack/Webhook integrations

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Ticketing via webhook (GLPI, ServiceNow, Jira)

Governance & Security

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Granular RBAC, SAML/LDAP SSO, audit trail, encryption

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Tenant partitioning (municipalities/schools/departments)

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Automated backups and documented DRP

Free Monitoring Audit

Deliverables

Assessment report (tools, scope, SLAs)
Target architecture & quick wins
90-day roadmap

Scope

Sites & networks (MPLS/SD-WAN)
Systems & databases
Line-of-business and user services

Security & Compliance

Mandatory TLS 1.2+, internal or public CA certificates
Granular RBAC: read-only roles for management
Logical segmentation by service (groups, hosts, templates)

Audit logs for UI and API actions
Remote access via corporate VPN or dedicated IPs
GDPR compliance: anonymization of sensitive business data